Representatives of Kharkiv National University of Internal Affairs took part in the international intensive course "Operational Communication", organized by the Norwegian University of Police College within the framework of the Erasmus+ KA171 academic mobility program.

Kharkiv National University of Internal Affairs was represented by cadets of the ERI No. 2 and No. 3 Milena Tsvietkova and Anna Dzhus. The delegation was headed by the Head of the International Cooperation Department, Candidate of Legal Sciences, Associate Professor Tetiana Matiushkova.

The training took place in a mixed format and lasted several months. During the online stage, the participants mastered educational materials, took tests, prepared presentations and participated in professional discussions. The final stage was face-to-face work in the city of Oslo.

As part of international groups, the cadets participated in classes dedicated to operational communication and procedural justice in police activities. The program combined theoretical lectures, practical exercises, psychological training and practicing conflict de-escalation skills. The participants worked in conditions as close as possible to real-life work, performing simulation tasks using body cameras for further analysis of communication and decisions made.

The classes were conducted by teachers and experts from police and civilian educational institutions in Norway, Iceland, the Netherlands, Germany and Sweden. Particular attention was paid to the development of verbal and non-verbal communication skills, taking the perspective of the interlocutor and adhering to the principles of procedural justice.

During the practical classes, the participants practiced the algorithms of police actions in simulated work situations, in particular when responding to reports of offenses, cases of domestic violence and violations of public order. Professional actors were involved in the exercises, which ensured a high level of realism in the educational process.